Business Communications

International Businesses

Connecting Globally: Cloud-Based Communication for International Businesses

Reading Time: 5 minutes In today’s interconnected world, businesses need an increasingly global workforce. Cloud computing is a trend that is revolutionizing the way companies conduct business in this Internet era. For a business seeking to expand internationally, it is the way of the future. International business communication using this technology has several advantages, including improved time to market and […]

Artificial Intelligence

Evolution of Conversational AI

Customer Support: The Evolution of Conversational AI

Reading Time: 5 minutes The evolution of conversational AI in customer service has been a transformative journey, driven by advancements in artificial intelligence and natural language processing technologies. The new tool not only allows for more successful calls, but it also has the potential to represent a paradigm shift when compared with systems like Virtual Assistants (VA) and Interactive […]

Customer Support


Revolutionizing Customer Service with Voicebots

Reading Time: 5 minutes Revolutionizing customer service with voicebots is more than just a buzzword. Conversational interfaces are poised to take over an increasing number of client service interactions in the near future. Not only will this approach reduce the number of human agents, but it will also provide a more personalized and frictionless experience for customers who prefer […]

Business Phone Features

automate calls

Maximizing Efficiency: How to Automate Your Calls

Reading Time: 4 minutes In order to make the most of your time, you should consider automating your calls. The use of Automate calls option will not only increase your efficiency, but it can also save a lot of time and be a more flexible option than using voicemail for certain tasks. Here are some good ways to automate […]

Contact Center Solutions

AI in Contact Centers

Customer Service: Role of AI in Contact Centers

Reading Time: 5 minutes Customer service has always been an important part of any business. With the ever-increasing automation of processes, it has become even more vital. This is a trend that will likely continue to grow as AI in Contact Centers becomes a larger part and online interactions become commonplace. However, in recent years, it has been felt […]

Artificial Intelligence


The Rise of AI: Transforming Startups in 2024

Reading Time: 5 minutes Tech giants are investing across the industry spectrum to make AI-powered technologies a reality with the help of startups. With such investments, it will drastically change how we work and live in 2024. How so? And what does this mean for startups? We explore this issue from different perspectives: from startups and VCs.  Who knows, […]


Educational Institutions

Adopting Cloud Communications: A Step-by-Step Guide for Educational Institutions

Reading Time: 4 minutes Cloud communications is a term that refers to various communication channels operated by an organization that are available through the Internet. Top-notch Educational Institutions looking for business phone solutions for enhanced efficiency. Discover cost-effective options for seamless communication. A cloud-based solution relies on shared resources. It does not require the use of any local computing […]

cloud communications

Cloud Communication Provider

Vitel Global Vs. Competitors: Choosing The Right Cloud Communication Provider

Reading Time: 5 minutes VitelGlobal can provide the best cloud communication service. Whether you need a phone solution, voice over IP (VoIP), or cloud-based video conferencing for your company. But before selecting a communication provider, it’s important to compare us to our competitors. Find out what we offer that others don’t. In this blog post, we’ll compare and show […]


Small Business Success

The Power of Networking for Small Business Success

Reading Time: 4 minutes You’ve always dreamed of starting your own business, working for yourself and making the rules. The problem is, you know next to nothing about how to make that happen — and who wants to take on the risk of launching their first company alone? Networking is one of the most important skills for small business […]

Banking Industry

Future of Banking

Future of Banking: Cloud Communication Trends in Finance

Reading Time: 4 minutes In this post, we are going to cover the trends in banking. Generally, the future of banking looks optimistic. We will also show you how cloud communication helps in the success of finance. Hope this will be a great read for anyone who wants to improve their understanding of how banks work and communicate. Born […]

1 2 3 32