- AI Vitel Calling
- AI Vitel Meet
- Phone
- SMS
- FAX
- Push to Talk
- Team Messaging
- Video
- Extra Features
- Analytics
- Security
- Administration
- Apps CRM Integration
Phone
Local Numbers
We offer customers a local number, improving trust and accessibility. Enhance regional presence effortlessly.
Call Forwarding
Redirect calls to any device, ensuring availability anywhere. Never miss important calls.
Click to Call One Touch Calling
One-touch calling to speed up dialing for convenience.
SMS
FAX
Push to Talk
Team Messaging
Team Messaging
Enable real-time collaboration with secure internal messaging and chat. Improve team communication and efficiency.
Video
Share Camera view from a Mobile Device
Share live camera views from your mobile device.
HD Video Conferencing
Hold high-definition video conferences with multiple participants.
Video Recording Retention Period
Set the retention period for recorded video meetings.
Screen and Application Sharing
Share your screen or applications during a call or meeting.
Personal Meeting IDs and Names
Personalize your meeting ID and name for easy identification.
Send Instant Invitation via Email or Text
Send invitations via email or text instantly.
In-Meeting Participant Reactions
React during meetings with in-meeting participant feedback.
Rooms
Extra Features
Intelligent Echo and Background Noise Cancellation
Cancel background noise and echo during calls.
Analytics
Security
Data Loss Protection/Automatic Backup
Secure phone data with backup and recovery. Prevent breaches or accidental losses.
Administration
Multi Site Management
Centralized control of communication across locations. Simplify multi-location operations.
Hunt Groups
Route incoming calls using pre-set rules to a group for assured availability.
Bridge Call Appearance (BCA) Delegated Lines
Bridge call appearances for seamless transitions.
Call Queue Overflow/Call Queue Monitoring
Monitor call queue overflow and performance.
Developer Platform
Build & customize programs/API’s for integrating communication features.
Apps CRM Integration
Vtiger CRM
Integration option for sales automation & customer relationship management.
HubSpot Integration
Leads, sales, marketing, & service platform for inbound customer relationship management.
Microsoft Dynamics CRM Integration
Integrate Microsoft Dynamics for seamless CRM management.
Integration with Google Workspace
Cloud-based productivity suite for collaboration & communication with teams & clients.
Integration with Microsoft Teams
Integrate with Microsoft Teams for better collaboration.
AI Vitel Calling
Vitel Global's AI Calling functionalities turn calls into actionable insights, making smarter decisions, better customer interaction, and efficient communication possible.
AI Call Summaries
AI summarizes call highlights, called topics, and action items automatically.
AI Call Reports
AI provides detailed call reports in the form of transcripts, highlights, and action items.
AI Call Sentiment Analysis
AI captures positive, neutral, or negative sentiment in discussions.
AI Vitel Meet
Vitel Global’s AI meeting features turn discussions into summaries, transcripts, action items, and analytics that improve enterprise collaboration and decision-making.
AI Meeting Summaries
AI produces intelligent highlights, agenda-driven summaries, and complete summaries.
AI Meeting Transcripts
AI creates speaker-labeled, word-for-word transcripts matched to agenda points.
