Unified Communications and Agentic
AI Platform for Smarter Businesses

Communication | Collaborate | Grow

Vitel Global brings voice, messaging, video meetings, omnichannel customer engagement, and agentic AI assistants
together to automate interactions, accelerate responses, and turn conversations into business growth.

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AI Vitel Phone AI Vitel Assistants AI Vitel WhatsApp AI Vitel Meet AI Vitel SMS AI Vitel Omnichannel UCaaS

Awards and Recognition

Train and deploy intelligent AI assistants across voice, SMS, chat, and social media. Deliver natural, human-like conversations while automating essential business interactions.From answering inquiries and engaging leads to supporting customers and managing follow-ups, Vitel AI Assistants help your business respond faster, operate smarter, and stay available at every step.

Vitel Barry

Your 24/7 front desk agent. Ready to take your calls, schedule bookings and more.

Vitel Leo

Responsive and prompt sales agent boosting your leads. Handling every step of your sales cycle.

Vitel Ellie

Intelligent, well-versed and always on the line. AI Support Agent delivers fixed resolutions.

Vitel Polly

A chat agent with a persona of a human. Highly interactive that promises on delivering results.

Vitel Callie

Always-on voice agent handling outbound calls like a pro. Seamless results in every call.

Vitel Perry

Intelligent, organized, and always on. AI Email Assistant drafts replies, prioritizes messages, and routes conversations automatically.

Vitel Sally

Responsive, engaging, and always available. WhatsApp AI Agent answers questions, captures leads, and guides conversations forward.

Vitel Otto

Attentive, accurate, and always listening. AI Meeting Summarizer captures discussions, decisions, and next steps automatically.

Vitel Business Phone

AI-Powered Business Communication Across Every Interaction

AI-driven VoIP and smart routing help teams manage conversations smoothly, maintain call quality, and stay connected without disruption.

HD Voice Calling IVR Advanced Call Routing Voicemail Transcript Multi-Device Compatibility Integrations HD Voice Calling IVR Advanced Call Routing Voicemail Transcript Multi-Device Compatibility Integrations

AI Call Highlights Call Recording & Analytics Auto Attendant Multi Site Management AI Call Summaries AI Call Highlights Call Recording & Analytics Auto Attendant Multi Site Management AI Call Summaries

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Vitel Business WhatsApp

Engage Customers with WhatsApp Messaging

Boost customer engagement with WhatsApp Business API, offering real-time chat, automation, and secure messaging—all from a single Vitel WhatsApp platform.

WhatsApp API Green Tick verification Scheduling message Broadcast Bulk Broadcast Multiple Groups WhatsApp API Green Tick verification Scheduling message Broadcast Bulk Broadcast Multiple Groups

Campaign Insights Global Webhooks & API Access Advanced & Interconnected Chat Agents Smooth User Roles Automatic Chat Assignment Campaign Insights Global Webhooks & API Access Advanced & Interconnected Chat Agents Smooth User Roles Automatic Chat Assignment

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Vitel Meet

Smart, secure video meetings with built-in AI

Run secure video meetings with built-in AI features like transcription, summaries, recording, action items, and screen sharing for better collaboration.

HD Video and Audio One-Click Browser Join Screen Sharing Meeting Recording Post Call AI Transcription AI Summaries AI Action Items Breakout Rooms Live Chat, Q&A, and Polls HD Video and Audio One-Click Browser Join Screen Sharing Meeting Recording Post Call AI Transcription AI Summaries AI Action Items Breakout Rooms Live Chat, Q&A, and Polls

Virtual Backgrounds Noise Suppression Waiting Room Host and Moderator Controls Speaker and Participation Stats Calendar Sync (Google, Outlook) Dashboard Scheduling Role-Based Access Encrypted Meetings Virtual Backgrounds Noise Suppression Waiting Room Host and Moderator Controls Speaker and Participation Stats Calendar Sync (Google, Outlook) Dashboard Scheduling Role-Based Access Encrypted Meetings

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Vitel SMS

Instant & Reliable Business Messaging

Send and receive secure business SMS to customers, teams, and prospects—with high deliverability rates.

Unified Messaging Group SMS/Bulk SMS Text Message Invitations Business Texting Unified Messaging Group SMS/Bulk SMS Text Message Invitations Business Texting

SMS Marketing MMS Marketing Campaign Registry Reporting SMS Marketing MMS Marketing Reporting Campaign Registry

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Vitel Omnichannel

Plan, Publish, and Engage From One Omnichannel Platform

Plan, schedule, engage, and respond faster across social media channels with measurable views, bulk actions, and analytics while your team collaborates in real time.

Feed Preview Calendar Scheduling Grid Planner Bulk Upload Post Templates Centralized Inbox Comment & Reply Feed Preview Calendar Scheduling Grid Planner Bulk Upload Post Templates Centralized Inbox Comment & Reply

Role-Based Approvals Workspaces Media Library AI Captions Analytics Dashboard Exportable Reports Mobile Access Multi-Brand Support Role-Based Approvals Workspaces Media Library AI Captions Analytics Dashboard Exportable Reports Mobile Access Multi-Brand Support

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Health Care

AI agents that pre-screen patients, confirm appointments, and send automated care reminders — HIPAA compliant.

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Contact center dashboard for customer support teams

Retail

AI that handles order status, returns, and FAQs, freeing your live agents for complex customer needs.

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Event engagement interface for virtual and hybrid experiences

Real Estate

Virtual agents that qualify buyer inquiries, schedule property tours, and follow up with leads instantly.

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Conversation analytics dashboard with AI insights

Financial

Automated agents that verify callers, share account information, and escalate sensitive matters securely.

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Legal

AI Assistants that handle initial client intake, collect case details, and schedule attorney consultations.

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Contact Centers

Scale your team instantly during peak periods with AI Assistants handling first-level interactions.

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Platform Compatibility

Connect on Any Device, Any time, Anywhere

Access Vitel Phone, Vitel Meet, SMS, WhatsApp, and omnichannel communication across desktop and mobile.
Manage calls, online meetings, messages, and customer conversations.

Desktop Application

A powerful tool for your main workstation

Feature-rich for smooth operations
Real-time analytics for better insights
Team collaboration tools for efficient communication
Custom workflow integrations to match your business needs

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Mobile Application

Take your business calls wherever you go

Make and receive calls on the go
Instant access to client details
Update records quickly from your mobile
Push notifications to never miss an important call

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Reliable. Responsive. Ready to Scale

Reliable Business Communication.
Responsive Agentic AI Automation.

Vitel Global delivers scalable communication solutions and agentic AI assistants that automate interactions, improve customer engagement, and help businesses grow across markets.

25 Million+ Covers daily communication volume

99.999% Reliability

100K+ Trust Vitel for Business Growth

Global expansion Reaches businesses everywhere for improved CX

Hear It From Our Clients

★★★★★

“Vitel Global enhanced our communication workflows and customer experience, resulting in smoother operations and better team coordination. The AI summaries alone saved our team hours every week.”

Sarah J. Operations Manager, TechForward Solutions

★★★★★

“With Vitel Global, we scaled our global communications without compromising service quality. The transition was seamless and our teams across three continents were live within days.”

Mark R. CEO, GreenLight Enterprises

★★★★★

“The AI Meeting Transcripts and Action Items have cut our reporting time in half. Our project managers now walk out of every meeting with a ready-to-send summary. It is a massive efficiency gain.”

Maria Gomez Project Manager, Vertex Solutions

★★★★★

“AI Calling Assistant gave us instant call summaries and actions. Our sales team's follow-up rate improved by 40% in the first month alone.”

David Chen Sales Director, Horizon Global

★★★★★

“The CRM Integration gave us a 360-degree customer view. Response times dropped and satisfaction scores went up. We finally have complete visibility into every customer touchpoint.”

Rachel T. Director of Marketing, Apex Industries

★★★★★

“The Video Meetings feature makes remote work and client collaboration feel as seamless as being in the same room. The breakout rooms and AI notes have transformed how we run workshops.”

John K COO, BrightWave Technologies

100K+
client stories Feedback from operations, executive leadership, marketing, sales, and customer success teams.

Modernize Your Business with Vitel Communications and Agentic AI

Deploy Vitel Global communication solutions and Vitel AI Assistants to connect teams, engage customers, automate interactions, and scale your business with confidence.

Meet Vitel AI Assistants