The different communication services to reach the customers: Live chat, and business phone support. What is Live Chat? Live chat is the process of calling customers with the businesses instantly through a website or mobile application. Benefits Of LIVE Chat 24/7 customer support Improves efficiency Handles multiple customers at a time Time-saving Cost saving Instant […]
What is A Call Center? A call center is an intermediary communication channel between the business and the customers that mainly concentrates on resolving customer issues. The customer support is done by the customer representatives resolve the issues through phone calls. What is Call Center Management? Call center management performs daily activities or tasks related […]
How To Choose VoIP Providers Selecting the right VoIP service provider is the biggest challenge for the customers as one must consider a few factors like the call tariffs, plans, features, benefits, and many other reasons that need to be considered before opting for the best VoIP provider available in the market. Few tips for […]
AI and Conversational AI Before learning about conversational AI terminology let us see what is AI stands for? AI means artificial intelligence is the ability of a computer to perform all the tasks which require human intelligence for execution. Conversational AI is the latest software that helps in chatting humans and computers and makes them […]
“UCaaS vs. VoIP” In this blog you will learn the difference between UCaaS and VoIP. Before implementing any latest technology in your organization, one must understand the concepts related to the technology like its definition, how it works? What is VoIP? VoIP, which stands for voice over internet protocol, is basically a telephone connection used […]
Artificial Intelligence and VoIP AI and VoIP are significantly had great impact on technology, to be precise in the telecommunications world where artificial intelligence is used for shipping VoIP delivering more benefits, increased efficiency for businesses small to large when compared today benefits achieved only through VoIP technology. Artificial intelligence is successfully implemented showing tremendous […]
VoIP Business Phone One of the dominant, successful technology implemented in the communication world replacing the traditional phone systems is VoIP. Voice over Internet protocol (VoIP) is a new way of communication technology implemented in businesses or in residential areas. It is a technology that allows users to make telephone calls over an IP network […]
Introduction In this blog, you will learn how VoIP helps you be more productive. It is important to have some medium or device or channel to communicate our message to others for personal and business purposes through phones. These telephones connect with PSTN. The traditional phone systems are used for communication locally, nationwide, and internationally […]
Introduction of VoIP Phone Are you browsing solutions for the queries like what is VoIP business phone? How is it useful for small businesses? Then you will find answers through this article. The VoIP technology was introduced in the year 1990 that was significantly modernized leading businesses to a successful path, mainly small businesses good […]
VoIP International Call The latest trending communication technology successful for businesses and personal communications is referred to as VOIP technology. Voice over internet protocol which transmits data in the form of digital signal over the internet. VOIP is mainly useful for business communication purposes like arranging conference calls within the organization in different places across […]
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