Why Your Business Needs VoIP Phone Service?


8 min read

Reading Time: 8 minutes

Are you browsing solutions for queries like What is the VoIP Phone Service? How is it useful for small businesses? Then you will find answers through this article.

The VoIP technology was introduced in the year 1990 and was significantly modernized leading businesses to a successful path, mainly small businesses good sense then obvious growth and profitability in their annual income by the implementation of VoIP business phone services replacing the traditional phone system.

Business communications services are the more affordable, efficient, and eco-friendly way to make your business sound better. VoIP technology uses less power than traditional voice services because it relies on the internet rather than expensive infrastructure like a switchboard or circuit-based connections.

The problems with traditional phone service are the high costs of equipment and installation, and the difficulty in managing a reliable voice network. Our VoIP solution will allow you to take advantage of all of these benefits without having to pay for expensive phone lines.

Businesses that are considering the adoption of VoIP should start by assessing their current telecommunications requirements. This simple test can help you determine if your business could benefit from a VoIP solution.


Working at a busy office can be hectic. How can you keep up with all the calls and meetings if you can’t hear what people are saying? Every day, phones represent a growing share of business communication: while voice has always been critical, more complex communications are now taking place in text and video.

If your company is located in an area with poor cellular coverage or calls drop frequently, then switching to VoIP phone service is the best idea. Lowering costs associated with traditional phone plans will help save the company money.

Voice over Internet Protocol allows voice communications to be transmitted. Multichannel contact centers are different from traditional phone services because they transmit voice over an existing high-speed Internet connection instead of using wires to connect directly to a telephone company. This allows businesses to enjoy lower phone bills and greater flexibility in how calls are placed and received.

VoIP technology works similarly to the internet at large, transmitting data packets via IP addresses. These packets are sent through a broadband connection, allowing you to make calls from anywhere with an internet connection or Wi-Fi signal.

When your VoIP service is up and running, you will have an assigned number that can receive incoming calls just as any standard landline would.

What The VoIP Business Phone Is

VoIP stands for Voice over Internet Protocol is the technology that is used for making and receiving calls over a high-speed Internet connection. This is the successful replacement of the analog traditional phone system that has been implemented long since many decades in businesses from small to big organizations to stay connected with their clients at the local or international level.

These internet phones are used in different devices like desk phones. VoIP-enabled devices like cell phones, tablets, or laptops.

The voice signals are transmitted from one get converted in the form of data packets and travel over the network using the internet till they reach their destination where they get converted again in the form of digital signals or voice.

There are many ways to make internet calls with VoIP technology, including.

  • Using an old telephone: You can convert your old traditional phone to a VoIP phone by connecting ATA (analog telephone adapter) to the VoIP system to make internet calls.
  • Using softphones and apps: Download the app on your smartphone and start making calls right now.
  • From PC to PC: Create your online account by downloading a VoIP-enabled program, then start making internet calls. It requires high bandwidth for making and receiving a crystal-clear voice call.
  • It may be used to make an internet phone call in digital terms referred to as a VoIP phone call. It provides many benefits to the end user, for personal purposes or business calls:
  • Reduced infrastructure, hardware, and software costs.
  • Easily accessed from any place, any device, and at any time
  • Portable
  • Highly scalable
  • Crystal clear voice
  • Multitasking is supported.
  • Advanced features integrated with the phone system.
  • Flexible with softphones.

Why Your Business Needs VoIP Phone Service

Cost Savings

Business communications services help you cut costs significantly. The upfront cost of VoIP phones is minor compared to the savings long term. With VoIP phone service, you can reduce that cost without giving up landline-quality communication.

Plus, you’re cutting out the middleman when it comes to your phone calls. You won’t have to pay a monthly charge for local and long-distance calls with your provider since they’re the ones that will directly connect you with your contacts.

Before deciding whether your company can afford to switch over to VoIP, you need to consider the difference in cost between traditional phone service (using copper or copper pairs) and using telephone technology that is based on internet connections (Voice over IP).


Traditional phone systems force you to purchase a large amount of hardware and software to be able to use them. Although this can work for small businesses in smaller cities, it is a less cost-effective way of doing business when you run into situations where you need to expand your reach.


VoIP software allows you to change your phone number at will, keeping conversations private. While still allowing users of your VoIP service to choose which number they’d like to use. A VoIP provider gives you the freedom to have whatever number that suits your business needs.


The flexibility of VoIP is also extended to your phone’s mobility. Since the hardware for a VoIP phone is small. You can arrange it in a way that allows you or your employees to easily take it with them. You never have to stop by a landline again.


When compared with traditional phones, VoIP gives you more control over the features of your service and your phone system. The idea is that you should have a say in how your business functions. Which includes communication methods and features of your service provider, as well as what technology you use to run it.


As mentioned before, business communications services are compatible with many operating systems and can integrate perfectly with your computer to provide you with a more seamless experience.

By integrating CRM with business phones you don’t have to worry about missing calls or disruptions due to the limited functionality of traditional phones.

List Your Current Telecommunications Requirements

This exercise is extremely simple. As an example, you can look at the requirements for one of your employees. This will give you a good idea of how many calls are made daily. And what volume of calls you are receiving. Then, list additional required features such as call forwarding, call waiting, and speed dialing.

Once you have listed your needs, multiply those by the number of employees in your business to get your total expected telecommunications needs.

You can then compare this number to the costs of phone lines. If your business uses a Cloud VoIP phone solution, you should find that the total cost is much lower because you will be able to use less expensive and less power-intensive equipment.

How Do They Help The Small Businesses?

One can find several reasons why small businesses are successful after the implementation of VoIP services but the major benefits are:

No Equipment Issues

Small businesses benefit from these VoIP solutions as it doesn’t require any wiring issues, or installation issues thereby getting rid of maintenance issues that arise from the hardware equipment in the standardized analog communication system.

Low Cost

Small businesses will have budget restrictions for implementing new technologies or software versions in their systems, but VoIP business phone solutions are available at a very reasonable price yet deliver excellent services.

Connect Anywhere

VoIP business phone services are highly scalable and flexible as they connect remote employees working for your organization from any place on a single platform.


The main factor that drives any technology either into a successful path or to a failed one is its features. The more powerful features the more will be the success of any business implementing the technologies.

Special Services

The VoIP business phone service offers business tool integration like video integration, chat, email, and other features that can be easily accessed from any device and any place by authorized users.

There are many VoIP business providers available in the USA markets but the importance of the internet phone system or VoIP business solutions introduced by Vitel Global is surging day by day in the market because of the benefits along with affordable plans and pricing making it comfortable even for small business needs.

The Best Features Integrated With Our VoIP Business Phone Are:

  • highly secured
  • flexible
  • easy texting
  • conference calls
  • 24/7 technical support
  • affordable plans
  • auto attendant
  • mobile app integration
  • centralized device control
  • fast installation setup
  • cloud control
  • no hardware required
  • efficient client interaction
  • scalable

We deliver good services for small businesses that help to manage all your business communications integrated with advanced business phone features to meet your organization’s requirements.

Our solutions include multiple tools for handling multiple tasks in your organization. We deliver services like VoIP calling, fax, team messaging, audio, and video conferencing to attain all your business needs.

Advanced features integrated with the phone system like auto-attendant, call recording, and call forwarding capabilities are useful for creating groups and achieving goals in time.

High Accessibility

Cloud VoIP phone systems can be accessed by the users through intuitively developed apps that allow you to make and receive calls from any device irrespective of your location.

Download the app from the Vitel Global desktop app or mobile app for either Android or iOS.

Security and Reliability

Data transmissions are encrypted on both endpoints of the network so that the internet calls or data transmitted over the internet are safe in transmission. Data stored in the data centers avoid redundancy, thereby avoiding service disruptions.

APIs and Integrations

We provide diversified VoIP phone services through open APIs that help you to integrate team messaging, digital voice and other apps, business apps, and workflows easily for increased productivity.

Our services mainly focus on small businesses to increase their productivity with business communication API and expand their business globally by getting connected with their clients through our internet phone calls or VoIP phone service.

Better late than never, upgrade your traditional phone system to a cloud phone system to achieve unique solutions in your business communications.

What Can You Get From The Upgraded Phone System?

  • Call recordings
  • Reporting and analytics
  • Easy integrations
  • Access from any device
  • Call forwarding
  • Complete portability
  • Higher scalability
  • Advanced features
  • Supports multitasking

We act as service providers that replace your traditional phone system with small business phone services, especially for small business that helps to increase the productivity of your business in effective ways:

We upgrade and customize your traditional phone system to a cloud-based phone system meeting your requirements.

  • No dependencies on your manual staff
  • We provide a hassle-free backup by storing data on servers.
  • No data redundancies
  • Get rid of costly telephone bills.

VoIP Phone System Benefits

  1. Comfortable Communication Experience for Employees and Customers. On the other side, when your business opens for customers and becomes more established. The need for a good voice communication system often arises as well. Having your landline saves money on expensive calls that would have been made over the phone otherwise by businesses in your industry or community. It also helps customers feel more comfortable about asking questions or requesting services.
  2. Greater Reach with Mobility VoIP phone systems provide the same level of quality, clarity, and ease of use as traditional phones, without the physical limitations. This is because you can bring your phone with you anywhere in the world that has an internet connection. While still maintaining a constant connection to your business’s VoIP system. This is especially beneficial for travel business owners who need to be able to log in and check messages when they aren’t around the office yet don’t want to miss anything important just because they’re away from the office’s landline.
  3. Easy Service Setup As a business owner, you can easily change your phone number and keep most existing features of your traditional phone service with you. This is especially true for businesses that have many lines that need to be rerouted to different numbers when they expand or staff changes occur.
  4. With VoIP phone services, you get the same level of security as standard landlines. Since the calls are sent through your VoIP provider’s infrastructure servers instead of being routed over the public telephone network. You’re still able to make calls from anywhere in the world and stay in communication with customers and other business associates. Even if something were to happen like a power outage or other emergencies.


If your business is still relying on outdated landline systems. It’s time to consider making the switch to VoIP to stay competitive, improve efficiency, and reduce communication costs. VoIP is not just a convenience, it’s a strategic advantage for modern businesses.

The benefits of VoIP are significant. It eliminates monthly line rental charges. There are no restrictions on long-distance calls as with old-style telephone service, and we can offer competitive rates.

Even if you have many employees making many long-distance calls! Switching to our services can save you more from your current telecommunications costs with business phone features.

Published: October 20th, 2021