5 Assured ways to Increase Employee Engagement using Cloud-based PBX.

Cloud PBX System

3 min read

Reading Time: 3 minutes

Cloud PBX System

Cloud-based PBX services are taking more love from the businesses growing by depending on communication.

Internal communicational issues have been drawbacks within the industry, but no strategic advances were found during any sessions.

All these issues are because the internal communication channels the companies are using might be outdated or not keep up with the latest technological trends.

This can be overcome by switching to advanced solutions like Cloud PBX. A few features are discussed below:

  • IP Phones
  • Data centres are off-site
  • Flexibility
  • Affordable plans
  • Easy Maintenance

IP Phones:

This is a fantastic way to connect with the people in the organization; with the introduction of IP phones, the entire process is now going online, which means user engagement entirely depends upon the speed of the internet connection.

The company-related data can be transferred through the cloud services, and task conversations can be done on IP phones, an integral part of cloud services.

Data centres are off-site:

When coming into space is a massive issue for any company. There are dedicated rooms for all office-related departments, and having a unique space to host the communication equipment is not easy.

To overcome this hurdle, the cloud-based PBX has its data centres placed off-site, which means there will be no need to worry about the data hosting or providing the service, which the provider takes care of.


The usage of the applications associated with the PBX system is much more flexible, and almost all PBX providers are well aware of the cross-platform issue. They have come up with an idea to introduce mobile and desktop applications.

Affordable plans:

We provide the most affordable plans available to choose from. Depending upon the requirement of the business and deciding whether it is a small or a large business, the plans are customizable and let the clients choose the best one suitable for them.

Easy Maintenance:

Using a service will involve the various equipment; they must be physically present on the site.

With the Cloud PBX Phone System, we require phones and other adapters. The remaining managing services are online that run the cloud. When coming to maintenance, cost-wise and effort-wise, this kind of PBX is easy to maintain.

Let us see the 5 ways which are reliable to increase employee engagement using the PBX services:

1. Better communication with the employees

2. Real-time discussion through group meetings

3. No place for miscommunication

4. Data security

5. Engaging sessions with the best features

Cloud-based PBX Services

Better communication with the employees:

In a business, there will be a time when a few persons from the team are working from different locations, and communicating with them becomes a huge challenge.

Those challenges will include the worry about data charges, connectivity issues, and network issues that arise without any information.

Such setbacks are said to be solved with the help of cloud-based phone services. Communication can be done quickly with anyone residing anywhere without interruption because these services run on the cloud.

Real-time discussion through group meetings:

Group meetings can be a better way to overcome the challenges involved in organizing the meetings. During such meetings, the presence of every employee in that meeting is mandatory, and with the cloud video conferencing options, the real-time discussion is done. With the help of the PBX phone system, you can organize Group meetings easily.

No place for miscommunication:

Miscommunications can ruin the business without any doubt. There will be many challenges that have to be faced by the employees during an important conversation with the teams or the management. Such gaps can be filled easily with the help of the business cloud phone service. The matter which one needs to convey can be communicated easily without confusion. 

Data Security:

Securing the data is one of the key protocols in any company. It is easy when a company switches to the best cloud PBX services. So, when coming to data security, these cloud modes of communication will make industries feel safe.

Engaging sessions with the best features:

There are many features available with the Cloud-based PBX. Most features are available with Vitel Global Communications, which ensures significant features like call recording and forwarding. The management conducted the sessions to make the meeting more engaging.


Businesses wonder why their competitors rank high in sales and other platforms; all this is possible because of the best employee engagement.

By connecting teams in a loop, innovative ideas and other information, such as internal business affairs, sharing without delay.  This will assist the employees in working together collaboratively. With the cloud-based PBX, things are more accessible. 

Book a Free Live Demo today to see how to grow your business productivity with the best-unified communication providers.

Published: May 27th, 2022