Park Calls in the cloud and retrieve them from any Corporate Phone

To continue speaking with the customer from another phone set, you can "Park it" or put the call on hold.

Take Off

Flexible Call Retrieval

Call retrieval is possible to anyone in your business who uses the same workplace phone system answering the call.

Call Parking happens in the Cloud

Share the parked call with coworkers or other departments just by hitting the Call Park soft key on your desk phone. You may also park an active call from the Vitel Global desktop application or our mobile app.

Better Security with Private Call Parking

You can create a private parking space where users from the same group can park and answer calls. In addition, a cloud-parked call can only be picked up by authorized users of your organization.

Remote Access to Parked Calls

If you are unable at your office, you can park important business calls, using your smartphone or the Vitel Global Desktop App with a few straightforward touch-tone commands.

Call Park Feature | Unified Communication | Vitel Global | Cloud phone system

Available in the Standar Business Plan

Vitel Global Calling Business Communication plans charge no Extra for Call Park

It is unlike other features

In simple words, it is just putting a call on hold. But the call retrieval feature can be accessed on other desk phones.

Call Park Feature | Unified Communication | Vitel Global | Cloud Telephony Operation

Benefits of Call Park Feature

  • Enhanced Business Operations

    Activate this feature for inbound as well as outbound calling.

  • Call parking, as opposed to a call transfer, allows you to attend the call whenever you wish rather than answering it immediately.

  • Imagine you need to answer an incoming call in an office while you are engaged somewhere else. Still, Call Parking enables you to pick it up in other places too.

  • Manage personalized calling where you can speak with your employee before taking the active call especially if an important customer is on the line.

  • It is simple! Just leave an incoming call in a virtual parking lot for other people to pick up instead of sending it to some of your team member’s voicemail.

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