Our Milestones
Have a Look at Our Exceptional Achievements!
Travel with Vitel Global Communications to Empower Your Business. Have a look at our compliances and achievements.
AI-Powered Business Phone System for Healthcare Providers
Enhance Patient Care, Improve Coordination, and Ensure Compliance with AI-Driven Communication
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AI-Driven Business Phone System
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Smart Call Routing to Connect Patients with the Right Department Instantly.
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Voicemail-to-Email Transcription for Quick Review of Patient Inquiries.
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Call Forwarding & Masking for Secure Doctor-Patient Communication.
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Local & Toll-Free Numbers for Expanding Healthcare Access.
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Call Recording & Analytics for Quality Assurance & Compliance.
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Secure Messaging & Healthcare Collaboration
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HIPAA-Compliant Real-Time Messaging for Medical Teams.
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File & Document Sharing for Lab Reports & Patient Records.
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Automated Appointment Reminders for Patients & Staff Coordination.
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Multi-Device Syncing for Healthcare Providers Working Remotely.
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HD Video Consultations & Telemedicine
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Secure Virtual Patient Consultations with End-to-End Encryption.
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One-Click Appointment Scheduling & Follow-Up Calls.
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Live Document Review & E-Signature Collection for Medical Forms.
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AI-Powered Meeting Summaries & Transcriptions for Patient Documentation.
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AI-Powered Communication API
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Automated Patient Reminders via SMS & Voice Alerts.
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Real-Time Call Logs & Interaction Analytics for Medical Recordkeeping.
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Seamless API Integration with EMR & EHR Systems.
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Workflow Automation for Patient Intake & Prescription Requests.
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Unified Communications as a Service (UCaaS)
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Automated Call Distribution (ACD) for Hospitals & Clinics.
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Omnichannel Communication for Calls, SMS, Emails, and WhatsApp.
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AI-Based Virtual Assistant for 24/7 Patient Support & Emergency Response.
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Multi-location & Telehealth Support for Remote Care & Large Practices.
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Seamless EMR & Healthcare System Integration
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One-Click Patient Calling from Your EHR System.
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Automated Call Logging for Medical Compliance & Documentation.
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Data-Driven Patient Insights for Personalized Care Plans.
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Integrations with healthcare management systems.
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Proven Excellence in Healthcare Communication
Healthcare Facilities Supported Nationwide Efficiently.
Handling High Volume Patient Calls.
99.999% Uptime Guarantee.
10+ Industry Awards for Innovation and Support.
Smart Business Communication Tools for Healthcare Excellence
Enhance patient care, improve staff coordination, and ensure secure communication.
Priority Call Management
Custom greetings, call routing, and handling high volumes during peak times.
Benefit: Ensure timely responses to patient inquiries and emergencies.
Unified Communications (UCaaS)
Manage voice, video, and messaging in one HIPAA-compliant platform.
Benefit: Centralize all communications across departments and locations.
WhatsApp Integration
Send appointment reminders, health updates, or quick responses.
Benefit: Strengthen patient engagement with real-time communication.
Internal Messaging for Staff
Encrypted messaging for quick updates and task coordination.
Benefit: Enhance teamwork and reduce delays.
EHR and CRM Integration
Sync patient communication logs with platforms like Epic and Salesforce.
Benefit: Streamline workflows and maintain accurate patient records.
Automated SMS Notifications
Notify patients about appointments, medication schedules, or test results.
Benefit: Reduce missed appointments and improve care delivery.
HD Video Consultations
Conduct virtual check-ups and follow-ups.
Benefit: Save time and reduce hospital visits while maintaining care quality.
Call Recording and Analytics
Record calls for compliance and analyzes trends.
Benefit: Monitor service quality and improve patient experiences.
Vitel Global is Fully HIPAA-Compliant
Certified for safeguarding sensitive health care information, ensuring compliance and trust.
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01.
End-to-End Encryption: All communications, including calls, video, and messages, are encrypted to meet HIPAA requirements.
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02.
Data Access Control: Strict access policies ensure that only authorized personnel can access patient information.
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03.
Audit Trails: Complete communication logs for transparency and compliance verification.
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04.
Third-Party Certifications: Recognized by leading industry certifications, ensuring adherence to legal and security standards.
Why Healthcare Providers Trust Vitel Global Business Phone Service
Trusted by medical facilities for reliability, compliance, and innovation.
| Feature | Vitel Global | RingCentral | Nextiva | Vonage | 8x8 | Dialpad |
|---|---|---|---|---|---|---|
| Call Quality |
(4.9) |
(4.7) |
(4.5) |
(4.2) |
(4.6) |
(4.4) |
| Ease of Setup |
(4.9) |
(4.6) |
(4.2) |
(4.1) |
(4.4) |
(4.3) |
| Customer Support |
(5.0) |
(4.7) |
(4.3) |
(4.1) |
(4.5) |
(4.4) |
| Reliability |
(4.9) |
(4.6) |
(4.4) |
(4.1) |
(4.5) |
(4.4) |
| Pricing Value |
(4.9) |
(4.5) |
(4.4) |
(4.1) |
(4.4) |
(4.3) |
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Trusted by 95% of health care facilities nationwide.
- Rated #1 for Call Routing, Video Conferencing, and 24/7 Support.
Stay Connected Wherever You Are
Manage all communications on the go with the Vitel Global business phone system app.
Testimonials
Trusted by Leading Healthcare Providers Nationwide
Frequently Asked Questions
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How does the Vitel Global business phone system help healthcare providers?
Vitel Global streamlines communication with patients and staff through secure calls, HD video consultations, and messaging, ensuring improved workflows and enhanced patient engagement.
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Is Vitel Global HIPAA-Compliant?
Yes, all communications are fully HIPAA-compliant, featuring end-to-end encryption, strict access controls, and audit trails for data security and legal compliance.
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Does Vitel Global business phone service integrate with EHR systems?
Yes, Vitel Global integrates seamlessly with major EHR platforms like Epic and Salesforce, ensuring accurate record-keeping and improved workflow efficiency.
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Does Vitel Global business phone system support multi-location facilities?
Yes, the UCaaS platform connects teams across departments and locations, enabling seamless collaboration for multi-location healthcare facilities.
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How does the Vitel Global business phone system handle high call volume?
Our automated call routing ensures timely responses, managing high volumes during peak times without missing any patient inquiries.
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What is the setup process of Vitel Global?
The setup process is quick and tailored, with our team ensuring full deployment within 48 hours based on your facility's unique requirements and device availability.
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Can Vitel Global be used for virtual consultations?
Absolutely, Vitel Global's HD video conferencing feature is perfect for conducting telemedicine sessions and virtual follow-ups with patients.
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What happens to the existing business phone system, if our facility grows?
Vitel Global scales effortlessly with your facility, allowing you to add users and features as your operations expand.
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How does Vitel Global help hospitals enhance patient care?
Features like WhatsApp integration, SMS notifications, and real-time updates keep patients informed and engaged, reducing missed appointments and improving satisfaction.
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Is Vitel Global customer support available 24/7?
Yes, our expert support team is available around the clock to provide technical assistance and ensure uninterrupted operations.
