Platform Operations and Architecture

The Vitel Global platform is beyond a phone system. The platform it provides is dependable, open, scalable, and secure.

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Immensely Scalable platform

Get access to the more than 45 direct peering connections that Vitel's worldwide cloud infrastructure offer.

Data Center Network

The quantity of data centers, location, availability of backup servers, and other factors all affect how quickly and effectively cloud services are provided. Vitel Global offers a better experience as we know its importance.

Control and Personalization

It is more difficult to troubleshoot any issue since more than one entity is involved in delivering the service. If the service goes down for any reason, Vitel’s expert team takes the minimal time to pinpoint the source of the issue.

The Importance of Location

In general, certain locations are prone to natural disasters. But our data centers are located in completely safe places. Also, there is a great importance for the backup server. With all this, Vitel provides 99.99% network uptime.

VoIP Data Center Overview | Cloud Communications | Cloud phone system

Integral Part of VoIP Solutions

Our data center is at a location where servers, networking equipment, and other hardware are housed. We strive to provide a reliable, high-performance platform for VoIP traffic.

Optimal Data Traffic and Flexibility

Our infrastructure approach uses a virtual chassis and a direct-path method to combine several separate physical switches into a single device over a high speed link.

VoIP Data Center Overview | Cloud Communications | Cloud Telephony Operation

Highlights of Platform Architecture

  • Data Servers

    Our data servers provide the best VoIP services, such as call processing, voice messaging, and conferencing with every integration possible.

  • Regardless of system load, the Vitel Global platform is robust enough to handle any unforeseen spikes in activity.

  • VoIP data centers typically use network-attached storage (NAS) or storage area networks (SAN) to store call recordings and other data.

  • Of course! These are critical to ensure that the data center equipment operates reliably and doesn't overheat or fail due to power outages.

  • Vitel Global data centers have robust backup and recovery systems in place to ensure that your company’s critical data is protected and can be quickly restored in the event of a failure.

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