Effective Date: September 16, 2026
Vitel Global is committed to improving the accessibility and usability of its websites, applications, and communications services for people with disabilities. Accessibility is an ongoing process, and the level of support can vary by product, platform, browser, device, feature, and release.
Vitel Global seeks to consider accessibility during product design, development, testing, content creation, and remediation. Our goal is to improve alignment with recognized accessibility practices, including relevant portions of the Web Content Accessibility Guidelines (WCAG), without representing conformance to a particular level unless that conformance has been validated for the specific product and version.
Depending on the Service and configuration, accessibility-related functionality may include keyboard navigation, captions or subtitles, transcripts, readable text labels, scalable interfaces, color and contrast considerations, screen-reader support, and other assistive features. Availability of accessibility-related features may vary and is described in applicable product documentation or user interfaces.
Some Vitel Global experiences include third-party content, integrations, or embedded services that Vitel Global does not fully control. Accessibility of those components may depend on the third-party provider. We encourage providers to support accessible experiences and will consider accessibility when evaluating material integrations where appropriate.
If you encounter an accessibility barrier or need information in an alternative format, contact Vitel Global and describe the page, feature, document, or workflow involved; the assistive technology or browser being used, if relevant; and the type of assistance requested. We will use reasonable efforts to understand the issue and identify an appropriate response.
Accessibility feedback may be submitted to support@vitelglobal.com or through https://www.vitelglobal.com/contact. Please use the subject line “ACCESSIBILITY.”
Vitel Global may update this Accessibility Statement as products, accessibility practices, testing, and legal requirements evolve. Vitel Global will update public accessibility information as relevant testing, product capabilities, and legal requirements evolve.
