Facilitating the Exclusive Features for Your Tech. Company

Make use of the amazing features especially curated for the technical service companies from Vitel Global.

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vitel technical-service
call monitoring

Real-time insights for better results

You can view all the demographics to the overall performance of the behaviour of the calls through call monitoring

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How Vitel Global empowers your technical services.

 video calling benefits

Video calling benefits

Get all the video calling benefits from one-on-one conversations to the group conversations for the better productivity.

Zero downtime facilitating the quality of the service provided

The overall quality of the service is uncompromised in delivering the services which are outstanding.

Uplift your support team with our VoIP cloud Communication.

Vitel Global assist in reaching out to the telephones irrespective of their geographical locations. If you have a company with multiple branches dealing across the countries. Connect with softphone apps

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Eliminate the hesitation of getting connected

Connectivity tools are multiple, we offer services based on the need.

Interact with
customers Easily

Resolution and troubleshooting

Customized process for multiple benefits

Multiple call handling capabilities

CRM integration

Never let the customers wait for the technical assistance

All the technical related queries will be addressed directly with the interaction with the customers directly through CRM integration.

Integrations made easy

With the help of the third party integrations, the entire support team will be able to access to the stored database and assist the customers in various ways.

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