What Is Do Not Disturb (DND)?
The Vitel Global Do Not Disturb (DND) is a business phone feature that eliminates interruption at the workplace from unwanted calls frequently ringing on your phone.
It allows you to silence predefined incoming calls, direct calls to voicemail, or forward them to another number. This helps in avoiding interruptions at work while retaining the call records.
How Do Not Disturb Works in Vitel Global
The Vitel Global DND feature directs all incoming calls according to your predefined settings. This allows you to send calls directly to voicemail, redirect them to an alternate number, or even use the Follow Me Calling feature.
You can activate or deactivate DND with just one touch on your VoIP phone App/web platform. This gives you complete control over your availability and call selection.
Key Benefits of Using Vitel Global’s Do Not Disturb Feature
The Vitel Global Do Not Disturb (DND) feature helps you minimize frequent call interruptions with customized call handling which helps maintain professionalism at the workplace. It gives you complete control over your time and efficiency.
Increased Focus and Productivity
Dedicate full attention to critical tasks by minimizing distractions with the DND feature. This eliminates constant call interruptions and leads to increased work outputs.
Enhanced Professionalism
Maintain professionalism by preventing distractions at the workplace with the DND feature and ensure your business interactions remain smooth and uninterrupted.
Customizable Call Handling
The Vitel Global do not disturb (DND) feature allows you to customize incoming call handling when you're unavailable. Send them to voicemail, forward them, or apply a custom greeting.
Easy and Flexible Activation
Activate DND by just pressing a button on your VoIP phone or app. Quickly switch between being available and unavailable as your schedule demands for business communications.
How to Set Up and Use Do Not Disturb on Vitel Global
Setting up and using the Do Not Disturb feature on the Vitel Global platform is quite simple. The feature is easily accessible from your VoIP phone, mobile app, or web portal.
Access to Admin
Whether you’re using a desk phone, mobile app, or web portal, locate
the DND option in the left panel of the interface.
Activate DND
Simply toggle the DND button to activate. You’ll see a visual indicator
(such as the icon’s color change) that shows DND is on.
Customize Call Flow
If desired, adjust where calls should be directed when DND is active.
Send it to voicemail, direct to another number, or pre-set a custom greeting.
Deactivate DND
Simply toggle the DND
button “OFF” on the admin panel when you want to receive calls again. Your calls
will return to their normal flow.
Frequently Asked Questions
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What is Do Not Disturb (DND)?
The Do Not Disturb (DND) is a business phone feature that prevents work interruptions from unwanted calls constantly ringing. These calls can be silenced, sent directly to voicemail, or forwarded to another desired number which helps maintain work professionalism.
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How to activate “Do Not Disturb” on the Vitel Global App/phone?
Activating DND is easy. Simply press the DND button on your VoIP phone or toggle it in the mobile app or web portal. A visible icon will confirm that DND is active.
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Does Do Not Disturb affect outbound calls?
No, DND does not affect outbound calls. It only affects incoming calls. You can still make outbound calls as usual while DND is active.
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What happens to incoming calls when DND is activated?
Incoming calls are automatically redirected according to your settings—typically to voicemail or another designated number.
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Is the Do Not Disturb feature available on all Vitel Global plans?
Yes, DND is a standard feature available across all Vitel Global business phone plans.
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Are missed calls or voicemail notifications delivered while DND is active?
Yes, you will receive notifications for missed calls and voicemails when the do not call (DND) feature is turned active. This ensures you never miss any important messages.
