Step 1: Choose Your DID Number
Select a local or international DID phone number that best matches your business location and calling needs.
Buy a DID Number for Business Communication
Looking to buy a DID number for your business?
Vitel Global helps
you deploy DID
phone numbers that allow customers to reach specific users or departments directly,
without going through reception or IVR menus.
A Direct Inward Dialing number improves call efficiency and
customer experience by
routing calls straight to extensions, teams, or devices. Whether you need a
DID
virtual number for remote teams or enterprise calling, setup is quick
and fully
online.
As a trusted DID number provider, Vitel Global delivers reliable,
scalable calling
solutions for modern businesses.
How Businesses Use a DID Phone Number?
Use a DID phone number to streamline inbound calls, improve accessibility, and route callers directly to teams.
Direct Team Extensions
Assign telephone DID numbers to individual employees or departments so callers reach the correct person instantly.
Customer Support Routing
Use DID phone numbers to reduce call transfers, improve response times, and enhance customer support efficiency.
Remote & Hybrid Teams
Enable distributed teams using DID virtual numbers that work across multiple devices and global locations.
Enterprise Call Management
Scale inbound calling using Direct Inward Dialing numbers without expanding physical phone systems or infrastructure.
How to Get a DID Phone Number for Business
Get a DID phone number with Vitel Global through a fast, secure, and completely online activation process.
Step 2: Configure Call Routing
Assign the DID telephone number to users, extensions, or devices using flexible cloud-based routing settings.
Step 3: Start Receiving Calls
Once activated, your Direct Inward Dialing number routes inbound calls instantly to the correct destination.
Move Your Existing Number to Vitel Global
Port your current DID phone number to Vitel Global and manage inbound calls with greater flexibility and control.
Why Businesses Choose Vitel Global DID Numbers
Vitel Global delivers enterprise-grade DID numbers built for efficiency, scalability, and professional inbound call management.
Direct Access
Give callers direct access to individuals or departments using dedicated DID phone numbers without intermediaries.
Operational Efficiency
Reduce call handling time by routing inbound calls directly through Direct Inward Dialing systems.
Scalable Design
Add or remove DID numbers easily as teams expand or business communication needs evolve.
Cloud-Based Control
Manage DID numbers, call routing, and extensions through a centralized, secure, cloud-based dashboard.
No Hardware
DID virtual numbers operate without PBX hardware, SIM cards, or traditional physical telecom systems.
Enterprise Functionality
Support call forwarding, voicemail, analytics, and integrations with modern enterprise business phone systems.
Who Should Use DID Phone Numbers?
DID numbers are designed for structured, efficient inbound call handling.
Enterprises & Call Centers
Businesses that buy DID numbers to route calls directly to teams or extensions.
Remote & Hybrid Workforces
Companies use DID virtual numbers to support distributed employees.
Multi-Department Organizations
Businesses need direct inward dialing numbers for internal call efficiency.
Growing Businesses
Teams that need scalable DID phone numbers without PBX hardware.
Frequently Asked Questions
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What is a DID phone number?
A DID phone number, also called a Direct Inward Dialing number, allows callers to reach specific users or extensions directly. Businesses use DID numbers to improve call efficiency, reduce handling time, and create structured inbound communication workflows.
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How do I buy a DID number from Vitel Global?
You can buy a DID number by selecting a local or international DID phone number on Vitel Global, configuring call routing online, and activating it instantly without PBX hardware, SIM cards, or traditional telecom infrastructure.
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What is the difference between a DID number and a regular phone number?
A regular phone number routes calls to a single endpoint, while a DID number routes calls directly to specific users or extensions. DID numbers support scalable call management and are ideal for businesses with multiple teams or departments.
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Can DID numbers be used for remote teams?
Yes. DID virtual numbers work over the internet and can route calls to remote employees, mobile phones, or softphones. This makes DID numbers ideal for hybrid, remote, and distributed teams operating across different locations.
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Are DID numbers suitable for small businesses?
Yes. Small businesses use DID numbers to present a professional image, assign direct numbers to employees, and manage inbound calls efficiently without investing in complex telecom systems or large upfront infrastructure costs.
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Can I change call routing for my DID number?
Yes. Call routing for DID phone numbers can be updated anytime from the Vitel Global dashboard. Businesses can redirect calls based on schedules, availability, departments, or locations without service interruptions.
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Can I port my existing DID number to Vitel Global?
Yes. You can port your existing DID telephone number to Vitel Global with minimal disruption. Our team assists throughout the porting process to ensure uninterrupted inbound calls and a smooth transition.
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Where can I learn more about DID numbers?
Visit the Vitel Global support center or book a demo to learn more about DID number availability, setup options, pricing structures, compliance requirements, and best practices for using Direct Inward Dialing numbers.
Simplify Inbound Calling with DID Numbers
Get a DID phone number with flexible routing, instant activation, and enterprise-grade control—no hardware required.
