Why Emergency Calling is Essential for Businesses
The reliability of your emergency calling service can save lives when seconds matter.
Vitel Global Emergency Call feature ensures your employees can connect instantly with emergency services (such as E 911) irrespective of their location.
It are designed to meet the safety requirements of today’s business environment.
Key Benefits of Vitel Global Emergency Call Services
Vitel Global Emergency Call Service offers reliable, real-time communication solutions designed to enhance safety and security during critical situations.
Federal Regulations Compliant
Our Emergency Call service is compliant with Kari’s Law and RAY BAUM's Act. This assures your business meets all necessary legal requirements.
Reliable and Fast Connection
Connect with emergency services quickly and secure a rapid response in critical situations.
Location-Based Routing
Our advanced system routes call to the nearest emergency service based on the caller’s location, enhancing response times.
Mobile Workforce Support
Ensure that your remote and mobile employees can access emergency services wherever they are.
Enhanced Safety for Your Business
Protect your employees and ensure that emergency calls are handled efficiently and effectively which minimizes any business disruption.
How Vitel Global Emergency Call Services Work
Vitel Global’s Emergency Call Services provide quick connectivity to emergency services, whether you are using a static Business Phone System or mobile VoIP. Our business phone emergency call integrates with your existing communication infrastructure, allowing easy setup and management.
Kari's Law
Kari’s Law mandates dialing 911 without additional digits, prefixes, or codes. The law instructs to send notifications to a central location when a 911 call is made to inform the key members of the emergency.
RAY BAUM's Act
Ray Baum’s Act goes a step further and mandates that the precise location of the caller be provided to emergency services. This is critical in ensuring that the first responders reach the caller as quickly as possible.
Location-Based Emergency Routing with Nomadic E911
Our Emergency Calling service includes a Nomadic E911 or VoIP 911 Calls feature that automatically updates the caller's location information in real time. This ensures that the assistance arrives at the precise location without delays or confusion.
Supporting Your Business with Related Features
Vitel Global offers a comprehensive list of features to enhance your emergency call services:
Multi-site Support
Manage emergency calls across multiple locations with ease and ensure all your offices are covered.
Auto Attendant
Ensure that emergency calls are routed to the appropriate personnel through automating call-handling feature.
Access Controls
Grant access to critical information and emergency call management tools to key responsible people.
Scalable
Vitel Global provides a scalable business calling service to quickly set up new users and assign them correct emergency call routing paths.
Configuring Emergency Services with Vitel Global
Vitel Global offers a user-friendly interface that allows you to easily configure and manage your emergency calling features.
Add Emergency Recipients
Add multiple recipients and choose how they are notified such as text or chat. Ensure key members are notified immediately in case of an emergency call.
Configure Location Information
This is especially important for businesses having remote employees. Input and regularly update their location details.
Test and Verify
Test your emergency call services to ensure everything is working correctly and notifications are being sent as expected.
Frequently Asked Questions
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What are the Enhanced 911 Emergency Services of Vitel Global?
The Vitel Global emergency calling service transmits the caller’s location to emergency services whenever the user dials 911. The assigned responders immediately get the caller’s accurate location even if they are unable to speak or provide their current location details.
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How does Vitel Global comply with Kari’s Law and RAY BAUM’s Act?
Vitel Global Emergency Calling Services aligns with the regulations of Kari’s Law and RAY BAUM's Act completely. It enables prompt 911 dialing and provides accurate location information to emergency services.
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Can I update my emergency call information as my business grows or changes?
Yes, you can easily update your location information and add or remove emergency notification recipients when needed. This ensures that your emergency call services always reflect your current business arrangements.
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How are VoIP 911 Calls directed if made from a different location?
Vitel Global's business phone system directs the call to the nearest emergency service according to the caller’s present location. VoIP 911 Calls ensure an instant response no matter where the call originated from.
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How does Nomadic E911 enhance safety for remote workers?
Vitel Global Enhanced 911 automatically updates the caller's location based on their network connection. It provides accurate location information even for remote or traveling employees.
