facebook

Find Me-Follow Me VoIP Services | Vitel Global

The Vitel Global Follow Me feature ensures every call reaches you, no matter where you are.

Stay available and responsive to maintain strong communication with clients, colleagues, and partners.

Follow Me VoIP Services

What is Follow Me/Find Me?

The Vitel Global “Follow Me” feature allows you to receive incoming calls on multiple devices.

It routes your calls to your office phone, mobile phone, or any other device in a sequence, keeping you connected everywhere.

This feature is helpful for businesses where employees stay connected from various locations by eliminating the need to manage multiple phone numbers.

Benefits of Using the Vitel Global Follow Me

The Vitel Global Follow Me feature offers a wide range of benefits that make it an essential tool for modern businesses.

Improved Connectivity

Follow Me ensures that all calls connect you, no matter where you are. Answer all important calls, whether working in the office, remotely, or even while traveling.

Privacy Protection

Keep your personal numbers private while still being reachable. The Follow Me feature allows you to forward calls to your mobile or desk phone without revealing those numbers to callers.

Transition Between Locations

Follow Me ensures a smooth transition by directing your calls to your current location. Even when you are moving between meetings or traveling.

Cost Savings

Follow Me feature abides by the “Bring Your Own Device (BYOD)” policy which reduces the need for multiple devices ultimately leading to low communication costs.

Improved Customer Experience

With Follow Me, customers can reach you without delay, enhancing their experience and ensuring that their inquiries are addressed promptly.

Find Me/Follow Me

Use Cases for Vitel Global Follow Me

Sales Teams

Sales professionals can use Follow Me to prioritize calls, ensuring that important leads are connected with the most experienced team members first.

Remote Workers

Follow Me ensures that team members can be reached on their mobile devices which keeps them connected to the office no matter where they work for businesses with remote or hybrid work models.

After-Hours Support

For businesses offering after-hours support, Follow Me can route calls to designated mobile phones, ensuring that customer inquiries are addressed promptly.

Customer Service

Ensuring incoming calls reach the right agent with reduced wait times improves customer satisfaction.

Features of the Vitel Global Follow Me

Sequential Ringing

Choose whether your devices ring in a specific order or all at once.

Call Handling Customization

Determine how long each device rings before moving to the next one. This modified call flow helps you answer the client’s query.

Call Screening

Preassign which calls you want to receive and which ones to send in voicemail. Ensure you only get the calls that matter.

Direct Unanswered Calls

Direct the calls to voicemail, another department, or even an external number if unanswered.

Why Choose Vitel Global?

Vitel Global stands out in the VoIP business phone industry for its comprehensive and user-friendly features customized to meet the unique requirements of businesses of all sizes.

Follow Me feature is an integral part of Business VoIP Services that keep you connected with the clients and teams.

Vitel Global Follow Me Feature

Key Best Practices for Setting Up Follow Me

To maximize the effectiveness of the Follow Me feature, consider these best practices:

Modify Business Hours

Configure different call sequences based on business hours, after-hours, or during vacations to avoid unnecessary disruptions.

Utilize Simultaneous Ringing

Use the simultaneous ringing feature for remote teams or when you're uncertain which device you'll be closest to.

Define Unanswered Call Actions

Ensure that calls that go unanswered are directed to voicemail or another appropriate fallback option to maintain professional communication.

Prepare for Failures

Set up failover numbers to handle calls during power outages or service interruptions, ensuring continuous availability.

Frequently Asked Questions

Stay connected with the “Vitel Global Follow Me” feature, no matter where your business takes you!

Whatsapp
Video Call
Call
Chat
Vitel Live Chat

Cookie Consent

By selecting "Accept All Cookies," you consent to the placement of cookies on your device to improve website navigation, evaluate site interactions, and support our marketing initiatives.Visit our Cookie Policy to know more Cookie Policy & Privacy