What is Call Masking?
Call masking, or phone number masking, masks individual numbers during calls by using proxy caller IDs. This technology improves security, safeguards customer privacy, and develops trust by avoiding the wrong use of confidential information.
The Power of Call Masking for Your Business
Safeguard customer privacy and ensure secure communications by masking phone numbers in your business communications.
Data Privacy
Ensure conversations between customers and executives remain confidential by masking phone numbers, safeguarding delicate information, and retaining trust.
Reports & Analytics
Monitor and record calls for compliance, examine key metrics, and assess team performance with real-time adjustable reports and AI-powered sentiment analytics.
Easy Integration
Easily integrate call masking into your apps using strong APIs and auto-sync calls with CRM systems for competent customer management.
Scalability & Security
Achieve optimal data security with ISO/IEC 27001:2013 certification and ensure business continuity through various geo-redundancies, providing 99.9% uptime.
Advance Your Business with Vitel Global's Call Masking Solutions
Experience seamless integration, superior voice quality, and robust security with Vitel Global’s complete call masking solutions for your business.
CRM Integrations
Easily connect with all crucial CRMs for automatic call logging and quick access to customer details.
Secure REST API
Design caller ID visibility with our user-friendly, secure API featuring advanced SSL encryption.
Local Presence
Create a local presence with virtual numbers in various countries for improved business accessibility.
Sales Dialers
Automate outbound calls and telemarketing campaigns to optimize efficiency and drive business expansion.
Crystal Clear Voice Quality
Experience high-resolution call quality with dynamic anti-buffering technology for transparent communication every time.
Call Recording and Tracking
Monitor, analyze, and record calls for quality assurance and training to improve team performance.
Discover the Power of Call Masking Solutions
Enjoy secure communications with our call masking solution, which is part of an integrated cloud phone system. Secure your privacy today
Frequently Asked Questions
-
What is call masking?
Call masking is a technology that masks individual phone numbers during calls, using virtual phone numbers instead. This safeguards privacy while supporting communication.
-
How does number masking operate in telecommunications?
Number masking keeps individual phone numbers confidential by replacing them with proxy numbers. This enables secure interactions between businesses and customers without exposing confidential information.
-
Is using call masking legal?
Yes, using call masking is legal in most regions, including India. However, it should be used carefully and not for malicious purposes.
-
How can I set up call masking for my business?
Sign up with a call masking service provider to set up call masking. They will guide you through the process of obtaining virtual numbers for your calls.
-
How does call masking secure customer privacy?
Call masking safeguards customer privacy by acting as a shield, hiding the real phone number during communications, and preventing unauthorized access.
