What is Softphone?
A softphone is an application for business phones that enables you to place and receive calls using UCaaS features through a live internet connection.
The Vitel Global softphone utilizes VoIP which makes it multi-device compatible and can be accessed from a computer, smartphone, or tablet. This flexibility of “Softphone” based on cloud phone systems provides cost-effective and scalable communication options.
Benefits of Using Vitel Global Softphone
Vitel Global Softphone stands out as an industry leader through advanced unified communication solutions customized to meet the needs of businesses of all sizes.
Cost Efficiency
Vitel Global Softphone eliminates the expenses on hardware and maintenance associated with traditional desk phones. Our software-based phone system reduces operational costs too which makes it an ideal solution for businesses.
Flexibility and Mobility
Make and receive voice calls from anywhere with the Vitel Global Softphone on any device. This mobility ensures that your team remains connected always.
Added Communication Features
Advanced communication features like call forwarding, voicemail-to-email, call recording, and CRM systems integrated with Softphone improve your overall business communication.
Easy Setup and Deployment
Vitel Global Softphone has a simple interface that ensures even non-technical users can navigate through the system easily. This allows your team to focus on other major tasks with improved work efficiency.
Improved Collaboration
Vitel Global Softphone integrated with unified communication promotes team collaboration. It aids better teamwork through unified voice calls, video conferencing, and instant messaging.
Scalable to Growth
Vitel Global Softphone can be scaled according to your business growth. It helps you add new users and handle increasing call volumes without any hassle.

How Does a Softphone Work?
Softphone uses a VoIP application within a cloud phone system to handle calls effectively.
It converts voice signals into data packets which are then transmitted over the Internet to the recipient.
Softphone assists in handling phone calls, reaching contacts, and linking with various communication tools such as video conferencing, messaging, and email through a simplified unified platform.
Features of Vitel Global Softphone
Vitel Global Softphone offers a wide range of features that simplify your business communication.
Cloud VoIP Technology
High-quality voice communication utilizes the internet for upgraded call quality.
Unified Messages
Use a single inbox to access voicemail, email, and instant messaging for convenient and effective business communication.
Call Routing
Attend all important calls using the call routing feature to your mobile device or another extension.
Video Conferencing
Improve team collaboration through live video meetings irrespective of the location.
Voicemail to Email
Respond and manage voicemails effectively by directly receiving them in your inbox.
Security
Ensure your communication remains private and secure with advanced E2E encryption and security protocols.
Why Choose Vitel Global Softphone?
Vitel Global Softphone enhances your business operations by serving as a comprehensive unified communication platform.
Our dedication to excellence, safety, and ensuring customer happiness differentiates us from our competitors. Vitel Global brings you the best in softphone applications with 24/7 customer support and continuous innovation.

Frequently Asked Questions
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What is a Softphone?
A softphone is a business communication application that lets you make and receive calls through VoIP with a UCaaS model over an active internet connection.
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How does the “Vitel Global Softphone” work?
After successful subscription of the desired plan, you need to install the Vitel Global App in your device. It connects to your business’s VoIP network to facilitate communication via unified voice, video, and messaging abilities.
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What are the key features associated with the Vitel Global Softphone?
Vitel Global is associated with key business phone features such as unified messaging, video conferencing, call forwarding, VoIP technology, and enhanced security.
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What are the benefits of using Vitel Global Softphone?
The Vitel Global Softphone offers several benefits in business calling including increased work outputs, enhanced mobility, cost savings, and ease of use.
Vitel Global Softphone: Work Anywhere with Ease, Stay Connected Everywhere.
Upgrade your business communication today!