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Vitel Global Call Recording- Record, Store, & Access Calls

Vitel Global VoIP call recording solution ensures every conversation is securely recorded, stored, and accessed from anywhere.

VoIP call recording

Why Call Recording Matters for Your Business

Ensure your business interactions are productive and compliant with legal standards. Vitel Global offers a flexible and scalable business call recording solution tailored to meet your business needs.

How to make a 3-way call

Key Features of Vitel Global Call Recording

Vitel Global's Call Recording feature enhances business communication by enabling automatic or on-demand recording of calls. It offers secure storage, easy access, and management of recorded conversations.

Centralized Management
Manage all your recorded calls centrally. This makes it easy to access and review conversations consistently and reduces the risk of lost or mishandled data.

Customizable Recording Parameters
Vitel Global allows you to customize your VoIP call recording settings according to your requirements. Whether you need to record all calls, specific users, or departments- our system adapts to your needs.

Compliance with Privacy Regulations
Stay compliant with legal requirements using the Vitel Global business phone system. Vitel Global Call Recording feature includes preset messages that notify all parties involved about the call being recorded. This feature helps protect your business from potential legal issues.

Expandable Storage Options
You can store thousands of hours of calls securely in the cloud with easy access and retrieval when needed. Our VoIP call recording solution includes ample storage space, with options to purchase additional storage as your business grows.

Supervisor and Employee Access Controls
Control who can access the recordings within your organization. You can grant team leads and employees the ability to review and download recordings for performance improvement.

Benefits of Vitel Global Call Recording

The Vitel Global Call Recording feature provides businesses with several benefits such as improved customer service through quality monitoring and valuable insights.

Recorded calls serve as a factual source and ensure that verbal commitments are honored which helps solve any dispute.

Automatic call recordings can help to identify areas of improvement in customer interactions. These insights are useful to train staff and improve customer service.

Use real-life call recordings to train new employees. This practical approach accelerates the onboarding process, helping new hires learn how to handle diverse situations.

Keep a detailed record of all communications. A reliable VoIP phone software that records and stores conversations securely is essential in industries where compliance is crucial.

Vitel Global’s call recording easily integrates with other VoIP features such as call forwarding, conferencing, and voicemail making it versatile and easy to manage.

How to Activate Vitel Global Call Recording

Vitel Global Call Recording feature can be activated by following a few simple steps-

  • Admin Panel

  • Navigate Settings Section

  • Move to Recordings

  • Turn on “ Record Calls” and Save

Personalized to Your Business Needs

Vitel Global’s scalable solution grows with your business whether you need to record business calls for a small team or an entire organization.

Adjust recording parameters, manage storage, and access recordings from any device.

Call Recording Software for Business

Frequently Asked Questions

Record, store, and manage all your calls to ensure compliance and enhance performance across your organization.

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